Privacy Policy

Introduction

Riven ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

• Email address (when you join our waitlist)
• Name and contact details (when you create an account)
• Business information (for tradesperson profiles)
• Payment information (processed securely by Stripe)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you updates about our launch and product news
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., hosting, email)
• Payment processors (Stripe) for secure payment handling
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

Cookies

We use essential cookies to ensure our website functions properly. We may use analytics cookies (such as Plausible) to understand how visitors use our site. These do not track personal information.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@riven.uk

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.