Terms of Service

Agreement to Terms

By accessing or using Riven's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Service

Riven provides professional booking page services for UK tradespeople. Our platform allows tradespeople to create online profiles, showcase their work, list services, and accept bookings from customers.

Account Registration

To use certain features of our services, you must register for an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Upload false, misleading, or fraudulent information
• Impersonate any person or entity
• Interfere with or disrupt the service
• Attempt to gain unauthorized access to our systems
• Use the service to send spam or unsolicited messages

Payments and Billing

Paid subscriptions are billed in advance on a monthly basis. All payments are processed securely through Stripe. You can cancel your subscription at any time, and cancellation will take effect at the end of your current billing period.

Payment processing fees (Stripe's standard fees) apply to transactions processed through the platform. We do not charge commissions on your bookings.

Content Ownership

You retain ownership of the content you upload to Riven (photos, descriptions, etc.). By uploading content, you grant us a license to display it on your public profile and for promotional purposes.

Limitation of Liability

Riven is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

We do not guarantee any specific results from using our platform. Bookings, payments, and customer relationships are between you and your customers.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may close your account at any time by contacting us.

Changes to Terms

We may modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use after changes constitutes acceptance of the new terms.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

Contact Us

If you have questions about these Terms, please contact us at:

Email: hello@riven.uk